Privacy Policy

1. Introduction

Unisia LLC ("Unisia," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI companion platform and related services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, organization details, and authentication credentials.
• Profile Data: Professional information, expertise areas, and preferences you provide.
• Content Data: Knowledge base materials, training data, and content you input to create AI companions.
• Communications: Messages, feedback, and correspondence with us.

2.2 Automatically Collected Information

• Usage Data: Interactions with the Services, feature usage, session duration, and access times.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking: We use cookies and similar technologies to enhance functionality and analyze usage.

2.3 AI Interaction Data

When you interact with AI companions, we collect conversation logs, queries, responses, and feedback to improve our Services and ensure quality.

3. How We Use Your Information

• Service Delivery: To provide, maintain, and improve our AI companion platform.
• Personalization: To customize your experience and deliver relevant content.
• AI Training: To train and refine AI models (using anonymized and aggregated data).
• Communication: To send updates, notifications, and respond to inquiries.
• Security: To detect, prevent, and address fraud, security issues, and technical problems.
• Research: To conduct research and development for improving AI capabilities (with appropriate safeguards).
• Compliance: To comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our Services (e.g., cloud hosting, analytics).
• Research Partners: With academic and research institutions under strict data protection agreements.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.
• Legal Requirements: When required by law, regulation, or legal process.
• Consent: With your explicit consent for specific purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods as required by law or for legitimate business purposes (e.g., dispute resolution, security).

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your information (subject to legal obligations).
• Portability: Request a copy of your data in a structured format.
• Opt-Out: Opt-out of marketing communications and certain data processing activities.
• Object: Object to processing of your information for specific purposes.

To exercise these rights, please contact us at privacy@unisia.ai.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of the Services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: